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 LATEST NEWS

 OMNINET enters the Kazakhstan market

OMNINET has been implementing its first project in Kazakhstan. The company’s strategic partner – IT ...

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OMNITRACKER be extended to the organization APCOA Parking UK

APCOA is the UK’s leading provider of tailored parking solutions with an established presence in Eur...

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 TRADE SHOWS & EVENTS

Wednesday, 15.02.2012
 
18. Berliner Anwenderforum E-Government
 





 
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OMNITRACKER 9
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OMNITRACKER - The Intelligent Software Solution


In the following areas OMNINET® offers a comprehensive solutions and services portfolio through its own software products, the eService-System OMNITRACKER:


ITIL-conformant service desks and call centres with PinkVerify certified process-templates for:

Incident Management
Problem Management
Event Management
Request Fulfillment
Change Management
Service Asset & Configuration Management
Knowledge Management
Service Catalogue Management
Service Level Management
Release & Deployment Management
Availability Management
Capacity Management

Stock & Order Management
Project Management
Requirements Management
Systems Engineering
Contract Management
Customer Care
Sales Management
Dispatching
Risk Management
Document Management
Task Management
e-Government

as well as further services of IT technology...