We make complex business processes simple for every company!

You want to free up more resources for difficult support tickets with AI?

Artificial intelligence in IT service management helps to process standard requests faster. This relieves the support staff and gives them time to take care of the complicated tickets.

We would be happy to advise you on how AI can support your service desk and find an individual ticketing solution.

You have to keep an overview of comply with norms and standards?

Audit management software simplifies the complex and time-consuming audit and compliance process. All necessary requirement catalogs can be freely defined and easily imported including relevant questions. This allows various laws, guidelines and processes to be dealt with and prepared. This flexibility helps to establish new audit processes in time.

Do you want to automate your IT processes?

BPMN 2.0 turns unorganized workflows with person-specific approvals into standardized process chains with role-based, tool-supported authorization. This well-structured and efficient automation enables natural business growth—without losing sight of efficiency.

Do you want to create added value with analytical data and identify optimization potentials?

The structured and target-group-specific provision of long-term and real-time data is essential in order to be able to make evidence-based decisions both in daily business and in long-term investment or strategy issues.

Do you need to keep track of everything important within your project business?  

Ensure smooth communication between all parties involved in projects of any size. All responsibilities, role and release concepts (e.g. for milestones or budget overruns) can be mapped and controlled with software support.

Do you want a digital solution tailored to your needs?

From the development of a public sector management application to custom fitting software for hearing aids—benefit from our years of experience in software development.

On Thursday, October 30th, 2025, the Service Management Forum Switzerland (SMFS) will take place—this time at the Radisson Blu Hotel at Zurich Airport. This high-quality information and networking event is aimed at executives, IT managers, process managers as well as providers in the field of service management.

The it-sa Expo & Congress in Nuremberg is one of the largest trade fairs for digital security in Europe. From October 7th to 9th, 2025, the IT security industry—decision-makers, experts, service providers and users—will meet here for personal and professional exchange.

OMNITRACKER versie 13.0.0 is nu beschikbaar! Deze nieuwe versie zit boordevol verbeteringen die uw dagelijkse werk makkelijker, sneller en overzichtelijker maken. De hoogtepunten zijn het configureerbare dashboard in de Web Gateway, waarmee u zelf bepaalt welke informatie u ziet, en de nieuwe GenericAPI op basis van de GraphQL-standaard, die integraties met andere toepassingen flexibeler en sneller maakt.